FREQUENTLY ASKED QUESTIONS

Absolutely! We’re at your service for all your personalization desires. Here are just a few examples:

• Adding intricate patterns, personal names, or modifying text on existing designs.

• Submitting your own design or an online-found for us to adapt to your specifications.

• Printing designs from two different products on both sides of a single item.

And anything else you desire, don’t hesitate to contact us.

‘On Hold’ means that your order has been forwarded to our supplier. It is currently being produced, printed, packaged, and prepared for shipment..

Additionally, here are some other order status updates you might see:

• Processing: Your order is being processed before being forwarded to our supplier.
• Partially Shipped: Part of your order has been shipped (for orders with multiple items).
• Completed: The package is in transit or has already been delivered.

Unfortunately, we cannot exchange or refund in this case. You can only make changes if the order has not been shipped.

Please refer to our exchange and return policy here

If your order consists of multiple products of different types, styles, or some items with special colors, we’ll rely on multiple suppliers to fulfill it. Consequently, your order will be split into several packages. Each possibly arriving at different times. Simply visit our tracking page to monitor the remaining packages.

In case you don’t find information about any other packages awaiting delivery, please contact us to resolve the issue.

We only display the most popular color options on our website, which are chosen by the majority of our customers. If you want some other special color. Please don’t hesitate to contact us. We can provide up to 150 different colors for T-shirt products.

Please refer to the frequently asked questions above. If you still haven’t found a satisfactory answer, please contact us
Write to us at support@vintagenclassic.com. We’re always happy to help!
Our office hours are Mon – Sat: 9AM-5PM EST
Address: 300 E Jefferson Blvd, Dallas, TX 75203, USA

We encourage you to contact us using your email instead of the Contact Form below. That will ensure that email responses from us will not be blocked by your spam filter

Contact Form

    We respond to most emails within an hour, but if you don’t get a response from us, please check your spam bin!
    Please note: You need to make sure to provide your email address correctly. Because it is the only way we can answer your questions