Last Updated: July 4, 2025
Introduction
Vintage & Classic Store is committed to customer satisfaction with every purchase. We provide a straightforward return and refund policy to ensure a smooth experience.Eligibility Period.
You have 60 days from the original purchase date to return or exchange items. Returns or exchanges will not be accepted after this period under any circumstances. The return eligibility period starts on the purchase date, not the delivery date.
Return Requirements
Items must be returned in new condition, unopened in their original packaging, or unused. The original packaging must be intact and included. A proof of purchase or receipt is mandatory for all returns. Returns without proof of purchase will not be processed.
What We Accept
We accept returns for both defective and non-defective products. You can return items for change of mind, sizing issues, or any other reason within 60 days. All products in our catalog are eligible for return if they meet the condition requirements.
Refund Process
All returns are inspected upon receipt. You will be notified via email about the approval or rejection of your refund. Approved refunds will be processed within 2 business days. The credit will be applied to the original payment method only. No alternative refund methods are available. No restocking fees will be charged.
Refund Issues
If you have not received your refund, follow these steps:
1. Check your bank account for pending transactions.
2. Contact your credit card company to inquire about processing time.
3. Check with your bank about pending credits.
4. If still unresolved, contact support@vintagenclassic.com with your order details. All refund inquiries require your order number.
Exchanges
We accept exchanges for any reason within the 60-day window. Exchanges are available for defective, damaged, or non-defective items. To request an exchange for the same or a different product, email support@vintagenclassic.com. All exchanges must be shipped to: 300 E Jefferson Blvd, Dallas, TX 75203, USA
Returns Shipping
All returns must be sent to: 300 E Jefferson Blvd, Dallas, TX 75203, USA. Return shipping costs are covered by Vintage & Classic Store, offering free return shipping. Customers do not need to pay for return shipping. You can download and print a free return label from our website. Contact support@vintagenclassic.com to request your return label.
Shipping Time for Exchanged Products
Delivery time varies by geographical location within the United States. Domestic exchanges typically arrive within 4-10 business days. No guaranteed delivery timeframe is provided for exchanged items.
High-Value Returns
Returns valued over $50 should be sent with tracking. Insurance is recommended for high-value returns. Vintage & Classic Store is not liable for lost return packages. Proof of shipping is recommended but not
Contact Information
All return questions must be directed to: support@vintagenclassic.com. Include your order number in all communications. Return address: 300 E Jefferson Blvd, Dallas, TX 75203, USA